Rated 1 out of 5 by 1reviewer.
Rated 1 out of 5 by Muru Poor Response Overall experience with this hotel was fair. I booked this hotel for my friend's honeymoon. Rooms are comfortable. They allowed for early check-in that is the good thing happened.But I give the rating less due to since the hotel employee does not aware of Points, they forced my friend to pay the cash now before check-out and claim from the choice previleges. After a word with the management they agree it been booked via points so no need to pay anything. But again on next day the same discussion happened to my friend again he has to go though the complete process to explain to them.I am not sure why hotel charged Rs.600 as for Heater facility and not provided any bills also for the same. This is totally rediculous. If they give the receipt somehow I can accept that is the rule, But they are doing this at the time of check-out and my friend was in hurry to catch the bus, so he paid and left.Also, they are demanded for Breakfast and finally they agree after the discussion it is complementarry.So, my overall experience is very poor at the management. And the charges they took my friend for Heater facility is unacceptable. January 29, 2015